5 Fast-Food Chains Most Criticized

Poor hygiene and a confused, uncaring staff look to be among the most common complaints about KFC. Ultimately, though, it seems the people who are taking

1. KFC

to TripAdvisor and Trustpilot about KFC are doing so to warn others about the quality of the food. "We could not stomach one bite," wrote one customer. "It was oily, old and smelly."

Regardless, given the amount of controversy Chipotle has experienced in the last decade, it perhaps doesn't come as a surprise that well over half of the reviews

2. Chipotle

award the chain a mere one star. A common complaint about the fast-casual burrito chain is that the service is slow or inattentive.

People love to hate Subway, apparently. Call it a break in trust caused by spokesperson Jared Fogle's very public fall from grace—or, based on the reviews, an issue with

3. Subway

staff shortchanging people at multiple locations, in addition to an overall lack of quality in ingredients.

As one customer wrote, "Service appeared to be good .   When we checked our receipts additional items (chicken strips) had been added.This happened to more than one family member. Not to be trusted."

Domino's has so much good going for it: namely, the sheer number of locations and span of their hours. You can get pizza delivered at almost any time,

4. Domino's

which in many ways is an ironclad positive working in favor of the restaurant.But, according to the reviews, just because you can get that pizza doesn't mean you should.

Looks like the main issue is their lack of consistency with customer service. Several reviewers reported huge pizza delivery delays, along with never receiving the pie at all.

One pizza place doing worse than Domino's? Pizza Hut. The reviews would lead you to believe that, in fact, everyone is out-pizza-ing the hut, at least in terms of service.

5. Pizza Hut

Slowness and inaptitude are major complaints among customers, but hygiene also makes a concerning appearance.

"Asked to wait for service whilst server grappled with computer glitch made wait [sic] for 10 minutes standing," wrote one reviewer. "Finally bought through to table and given side plates

which were disgusting unwashed with scraps of food stuck between plates. Hungry so waited 15 – 20 minutes (fast food?). Décor was appalling run down drab damp looking I have never been to a 

worse pizza restaurant ever." That upset critic wrote a happy end to their own story, as they continued to explain: "Got up and left went to Olive Garden which was fabulous."


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